This Privacy Policy governs the website https://qlsmonkey.com
Our contact email is contact@qlsmonkey.com.
This policy describes how we collect, store, use and share your personal data when you visit our website, place pre‑order purchases or communicate with our support.
Personal Information We Collect
Information you submit: full name, shipping address, email address, phone number, order notes, payment‑related billing details.
We do not store full credit‑card details; payment data is handled securely by our third‑party payment processors.
Automatically collected data: IP address, browser type, device information, pages you viewed, session cookies, click‑through behaviour.
How We Use Your Personal Data
We process your personal information for these purposes:
- To process, manage and fulfil your pre‑order purchases, arrange international shipping and resolve order‑related issues.
- To reply to your customer‑service inquiries via email.
- To prevent fraud and secure our website operations.
- To send order‑status updates (production progress, shipping notifications).
- To comply with applicable legal and tax record‑keeping obligations.
We will only send marketing emails if you explicitly opt‑in. You can unsubscribe at any time from marketing emails.
For visitors from EEA / EU (GDPR): Our lawful bases for data processing are:
- Performance of contract: for order processing, shipping and customer support.
- Legitimate interest: website security, fraud prevention.
- Consent: for marketing communications and non‑essential cookies.
Third‑Parties We Share Data With
We only pass minimal necessary data to trusted service providers to complete your order:
- Payment gateways: to process your payment.
- Logistics & shipping providers: your name and delivery address for international parcel dispatch.
- Website hosting providers, analytics tools.
We will never sell your personal information to third‑party advertisers.
Your Privacy Rights
If you are located in EU / EEA / California (CCPA), you have the right to:
- Request a copy of personal data we hold about you.
- Request correction of inaccurate personal data.
- Request erasure / deletion of your personal data (subject to our legal record‑keeping requirements for completed orders).
- Object to certain data‑processing activities.
Submit all privacy‑related requests to: contact@qlsmonkey.com. We will respond within reasonable time.
Cookies
Essential cookies are required for website cart and checkout function. Non‑essential cookies (analytics, retargeting pixels) will only run when you give explicit consent via our cookie banner. You may disable cookies via your browser settings.
Data Retention
We keep your order‑related personal data for tax‑and‑business‑record retention period. When no longer required, your personal data will be securely removed.
International Data Transfer
Our business operates from China. When you place an order, your personal information may be transferred and stored outside your home country. We take reasonable safeguards to protect your data.
Changes to this Privacy Policy
We may update this privacy policy. Updates are published on this page with a new effective date. Continued site usage means you accept the revised policy.
For any privacy‑related questions, email us: contact@qlsmonkey.com
